Installing and signing in

AssetCenter has a free app for iPhone and iPad. On Android, and on any other phone or tablet, you can install AssetCenter from the browser instead, using a method called PWA mode (Progressive Web App).

Installing on iPhone and iPad#

Download AssetCenter on the App Store. It needs iOS 18.2 or later and an internet connection: the app works with your live records and has no offline mode.

The app uses the same account, organizations and records as AssetCenter on the web, so anything you change in one appears in the other. What you can see and change follows the permissions you have in your organization.

Signing in#

1. Enter your Email and tap Continue. AssetCenter checks how your organization signs in and shows the right next step.
2. Finish signing in the way your organization uses:
   • Password: enter your Password and tap Log in.
   • Google: tap Continue with Google. A secure sign-in window opens and brings you back to AssetCenter when you are done.
   • Microsoft: the secure Microsoft sign-in window opens as soon as you tap Continue.
3. If you typed the wrong email address, Go Back returns to the first step.

Once you are signed in, the app opens on Home and stays signed in until you choose Log Out from the account menu.

If you have forgotten your password, tap Forgot your password? below the password field. Tap Send reset link on the Password Reset screen, choose a new password from the link in the email, then come back to the app and sign in.

Two-factor authentication#

If your account uses two-factor authentication, the app asks for a code after your password. Enter the six-digit code from your authenticator app in Authentication code and tap Verify. If you don't have your authenticator with you, tap Use recovery code and enter one of your unused recovery codes instead.

If your organization requires two-factor authentication and you have not set it up yet, the app sets it up with you:

1. Add AssetCenter to your authenticator app using the Setup key. Long press the key to copy it.
2. Keep the Recovery codes somewhere safe. Each one works once, if you ever lose your authenticator.
3. Tick I saved my recovery codes, enter the six-digit code from your authenticator, and tap Verify.

Creating an account in the app#

Tap Sign up your organization at the bottom of the sign-in screen.

1. Enter your Organization name and tap Continue.
2. Enter Your name, your Email, a Password of at least 8 characters, and Confirm password.
3. Tap Create account.

AssetCenter creates your account and your organization together, signs you in and opens Home. Your time zone is taken from your phone; you can change it later in My Account.

Accounts created in the app sign in with an email address and password. If your organization would rather sign in with Google or Microsoft, an administrator can switch it under Organization in the account menu; see organization settings in the app.

Verifying your email address#

Until you verify your email address, a Verify your email banner sits at the top of Home. Tap Email verification, then follow the link in the email we sent you. Back in the app, tap Refresh status to see the change. Resend verification email sends a new link, at most once a minute.

Android and other devices#

There is no Android app yet. Install AssetCenter from the browser instead: go to the site and log in, open the browser's menu, and choose Install app or Add to Home screen.

Once it is installed, barcode scanning becomes available from the top navigation bar. That is the feature most worth having on your phone: it reads an asset tag with the camera and opens the record for you.

Adding AssetCenter to an iPhone home screen#

If your iPhone or iPad cannot run iOS 18.2, you can still add AssetCenter to its home screen from Safari. Press the ... menu in the bottom right corner of Safari. Select the first option, Share, then scroll down to Add To Home Screen. Finally press Add to add the icon to your home screen.