AssetCenter
Hardware refresh
Four-year MacBook cycle. Track eligibility, shipment, new assignment and trade-in credit on one record.
IT inventory tracking software: Know which laptop is on which desk
Assign employee equipment, record its condition, collect it at offboarding, and keep every handoff on one timeline. Connect the software and subscription records that belong to the same person.
Free for up to 25 assets · 14-day trials on paid plans
Employee equipment tracking from onboarding to return
The laptop handed to a new hire. The monitor shipped to their home office. The equipment still outstanding on their last day. Keep device identity, current assignments, condition and the history of every handoff together, so the next person can act on a reliable record.
Follow one laptop from new hire to offboarding
Example: laptop LT-4417 goes to Alex Morgan for their first day. The same record follows the device through a condition check, its return and its next assignment.
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Step 1
Assign the equipment
Create the laptop with its asset tag, serial number and category. Use Assign Person to give it to Alex, and record the location separately. Track a monitor or dock as its own asset when it needs its own custody history.
See assignment actions -
Step 2
Record the condition
Use Update Physical Condition at handoff. Add an event or quick note for the inspection, and attach photos or the handover document to that timeline entry.
See condition and event actions -
Step 3
Receive and check the return
Open Alex’s current assignments to prepare the equipment list. Inspect LT-4417 when it arrives, record its condition, then use Unassign Alex Morgan. For a loan with a return date, use Person Loan Returned instead.
Use the offboarding checklist -
Step 4
Keep the history for the next handoff
Put the returned laptop in storage or assign it to the next employee. The laptop and person timelines retain the assignment and return history. Setting a person inactive does not collect their equipment or remove their assignments.
Explore the person record
Review their software at the same time: connect hardware and subscription assignments for one employee. Access revocation and device wiping happen in your identity provider or MDM.
The reality of managing equipment today
IT runs on onboarding tickets, renewal windows and hardware that moves between desks, cities and contractors. Your helpdesk, your security team and your CFO all need the same answers, and an auditor needs them tomorrow morning. AssetCenter is built around that reality.
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“Where’s asset LT-4417?”
Know which laptop belongs to which employee, which office it shipped to, and who returned it at offboarding. See the full chain of custody on your phone instantly.
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Plan a refresh or renewal
Record warranty, lease, contract and useful-life dates so your team can review upcoming expirations and replacement needs. Keep those records current as terms change.
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From one office to a global fleet
Bulk import from a spreadsheet in minutes. AssetCenter scales from a 40-person startup to a multi-region fleet without changing how your helpdesk works.
Group assets the way your team talks about them
Laptops. Desktops. Monitors. Docks. Keyboards & Mice. Headsets. Mobile Phones. Tablets. Printers & MFPs. Servers. Switches. Routers. Firewalls. Access Points. UPS. VoIP Phones. Conference Room Kits. Security Cameras. Software Licenses. SaaS Subscriptions.
Every category gets its own custom fields, so a Laptop tracks serial, asset tag, MDM ID, warranty end and OS build while a Switch tracks management IP, firmware, port count and stack member.
Need labels for those asset tags? Print QR code or barcode tags on standard label sheets with our free asset tag generator. To see when each batch of laptops and monitors is due for replacement, and what it will cost, try the IT refresh planner.
- Custom fields per category: capture service tag on every laptop, phone number on every iPad, MAC address on every network port, firmware version on every AP.
- Manufacturer logos auto-applied: Dell, HP, Lenovo, Apple, Microsoft, Cisco, Meraki, Juniper, Ubiquiti, Fortinet, Palo Alto, APC, Logitech, Jabra, Poly, and more.
- Live recent activity on the dashboard, so you instantly see everything happening across your entire organization.
The full story of every device from purchase to return
Open any asset to review its recorded purchase, cost, assignments, condition changes, repairs and warranty events. Your team can log imaging work or a data wipe as an event and attach the evidence from the system that performed it.
When that MacBook shows up on a depreciation schedule, a SOC 2 evidence request or a "we never got it back" offboarding ticket, the answers are one click away, not three tools and a Slack DM away.
Log what matters to your team
Out of the box: Maintenance, Repair, Broken, Vandalism, Accidental Damage. Or define your own: imaging runs, firmware upgrades, warranty claims, license reassignments, security incidents, loaner swaps and they all land on the same timeline.
Lost or stolen
Laptop missing after a conference? Log the incident, arrange any remote wipe through your MDM, and attach the incident report and wipe confirmation to the asset timeline.
License renewal
Review the subscription’s recorded assignments and cost before renewal. Confirm actual usage with the vendor or your software management tool, then record any billing changes in AssetCenter.
Onboard, reassign, retire without leaving the asset
Assign the new MacBook to the new hire. Move the second monitor from the SF office to Austin. Record an extended warranty. Update the recorded assignment of an Adobe subscription after changing access with the vendor. Retire an EOL Dell and log the completed data wipe. Assignment and lifecycle actions write to the timeline.
- Change owner at onboarding or offboarding, change office or room
- Renew warranty & update device condition
- To-dos and quick notes attached to the asset
- Decommission with full salvage history
What IT inventory tracking software should do
A device record earns its keep when it still knows who had the laptop, what it cost, and when it is due for replacement.
Know what you have
Tags, serials, models, purchase details and status, plus where each fact came from.
Know who had it
Onboarding, reassignments, moves, repairs, losses, returns and disposal, in the order they happened.
Know what needs attention
Missing owners, expiring warranties, aging devices and renewals coming up.
Scope: AssetCenter is where the record lives. Managing the device itself is your MDM's job, and AssetCenter does not replace it, your help desk, or your discovery tools.
Bring your fleet in from a spreadsheet
Download our Excel template, map your existing equipment list into its columns, and validate the file before processing the import. You can enable creation of missing categories, people and locations. Try a small batch first and check its identifiers and assignments before importing the rest.
Or start from the systems that already know your fleet. Apple Business brings in every Mac, iPhone and iPad your organization has bought, with serial numbers, orders, purchase dates and AppleCare coverage attached. Microsoft Intune adds the Windows PCs, Macs and phones you manage, with the person each one is assigned to, and Microsoft Entra ID keeps the people holding them current.
Replacing a self-hosted tracker instead? See how AssetCenter compares in our list of Snipe-IT alternatives.
IT inventory tracking software FAQs
It should connect each device or other individually identified IT asset to its tag and serial, category-specific fields, current user and location, warranty, cost, documents, refresh dates and complete assignment and service history. That record should remain available after reassignment or retirement.
No. AssetCenter is a maintained system of record; it does not discover devices automatically, enroll or configure endpoints, enforce security policy or replace MDM, EDR, identity administration or a help desk.
Yes. AssetCenter keeps individually tracked hardware alongside software licenses and SaaS subscriptions, including assignments, costs, renewal dates, documents and timeline history, without treating subscriptions as physical devices.
Assign devices and subscriptions to a person during onboarding, then record returns, transfers, condition and decommissioning as responsibility changes. AssetCenter preserves the custody history but does not run the identity, MDM or help-desk workflow itself.
Put your IT asset process on solid ground
Define the lifecycle, compare common platforms, and connect each physical device to a reliable record.
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Licensing guideSoftware license management
Know which licenses you own, who uses them, and what renews next, without an enterprise SAM suite.
Start tracking your assets today
Start with 25 assets free and no time limit. Bulk import your devices, customize your categories, and put every event, assignment, maintenance and cost on one timeline. Paid plans include a 14-day trial when you need higher limits.